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Everything you need to audit, remediate, and govern your ServiceNow CMDB with AI.

Prerequisites

Setup Guide

1Create an account

Sign up at cmdbcompass.com. Free tier includes full audit capabilities, no credit card required.

2Connect your ServiceNow instance

In the dashboard, go to Instances and add your ServiceNow URL and OAuth credentials.

3Connect to your AI client

Copy the server URL from your dashboard and add it to your client.

ServiceNow AI Agents

ServiceNow AI Agents (Zurich+) connect to CMDB Compass via OAuth 2.1. Generate credentials in your dashboard → Configure → SN AI Agents, then add the MCP server in AI Agent Studio.

Full setup guide: ServiceNow AI Agent Studio Setup

Claude.ai / ChatGPT

Go to Settings → Connectors and add https://api.cmdbcompass.com/sse as a remote server URL. Works instantly with both Claude.ai and ChatGPT (dev mode). No config files needed.

Claude Desktop
// ~/Library/Application Support/Claude/claude_desktop_config.json
{
  "mcpServers": {
    "cmdbcompass": {
      "url": "https://api.cmdbcompass.com/sse"
    }
  }
}
Cursor / Windsurf
// .cursor/mcp.json
{
  "mcpServers": {
    "cmdbcompass": {
      "url": "https://api.cmdbcompass.com/sse"
    }
  }
}
ClawHub
clawhub install cmdbcompass

4Start auditing

Ask your AI assistant to run a health check. Examples:

"Calculate the health score for my CMDB"
"Find duplicate CIs in the cmdb_ci_server table"
"Check CSDM compliance for my service offerings"
"Show me stale CIs not updated in 90 days"

Security and Architecture

CMDB Compass is built for enterprise environments where trust, auditability, and data sovereignty matter.

✓
Direct connection, no proxy middleware
CMDB Compass connects directly to your ServiceNow instance via a secure, direct connection. Your data never passes through intermediary services.
✓
No pip install or npm install required
Cloud hosted and accessed via URL and API key. No packages to install, no supply chain risk from third party dependencies.
✓
Encrypted credential vault
All stored credentials are encrypted with per user key derivation. Keys are never stored alongside ciphertext.
✓
Zero third party AI proxies
Your CMDB data is never sent to external AI services. The AI client you choose (Claude, ChatGPT, ServiceNow) calls CMDB Compass tools directly.

Compliance

Built in compliance controls for regulated industries.

SOX Full Audit Trails
  • Immutable before/after snapshots on every write operation
  • Automatic change record creation in ServiceNow
  • 7 year retention policy enforcement for financial systems
  • Compliance violation reports on demand
  • Full rollback capability on any operation
DORA Governed Remediation
  • 5 year retention enforcement for incident and ICT systems
  • Cross framework compliance scoring
  • Dry run mode before every action
  • Change request validation before any write
ISO 27001 Scoped Access Controls
  • Role based feature gating (read only, write, compliance tiers)
  • Per instance credential isolation
  • Security classification validation on CIs
  • OAuth 2.1 authentication for ServiceNow AI Agents
GDPR Zero Data Retention
  • No customer CMDB data stored, live queries only, nothing cached
  • 3 year retention policy enforcement for PII and personal data systems
  • Flags CIs missing data classification labels